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  • 10 most frequently asked locksmithing questions

    At London 24 Hour Locksmiths we do everything to ensure our customers’ satisfaction.

    To help you get to know what our service offers, here we gathered some of the most frequently asked questions about our London locksmith service.

    1. How can I pay the locksmith service?

    We accept debit/credit card, cash and Bacs payment. You don’t have to pay anything in advance but only once job is completed on site.

    2. How quickly your locksmith can arrive?

    Our locksmith can attend to anywhere you are in Greater London in under 30 minutes. On traffic times there may be some delays that could extend your wait to up to 45 minutes.

    3. Can you unlock a door without damage?

    In most cases we will be able to unlock your door without causing any damage to the door or the door lock. If your lock is faulty or a high security lock there may be a chance that damage will have to be caused to the lock in order to unlock it.

    4. What type of locks can you service?

    We can help you with the unlocking, fitting and repair of all any type of door, window, cabinet or mailbox lock. We deal with all popular and less popular brands like Yale locks, Chubb locks, Master Locks, Banham locks, Mortise deadlocks, Rim locks, Euro profiles and many more.

    5. Do you repair and fit doors?

    Yes we do. If you had a burglary or need to replace your door for any reason, we can do that for you at even the same working day. If you have an issue with a broken door at midnight one of our professional London locksmiths can attend at your premises within 30 minute to secure your door for the night so you can sleep in safe. The next morning one of our door fitters can attend at your place to replace the door if needed so.

    6. How much would your service cost?

    The job rate will be determined based on the scope of work.

    Our standard labour rate is £55 for attending and your property and resolving any basic door or lock issue. In more complex situation the locksmith will inspect the issue on site and provide you with a competitive quote for the task at hand. If for any reason at any given time you choose to not go ahead with the job once the locksmith is already at your place the only thing will charge will be a cancellation fee of £30 for the locksmith’s transportation costs and time.

    If you cancel a job before the locksmith arrives at your place there will be no charge to you whatsoever. With affordable labour charges and locks starting from only £20 you can trust a cost effective London locksmith service. Please note prices are exlusive of VAT.

    7. Are your locksmiths certified?

    In London and the UK there isn’t such thing as a locksmith license. The are however certifications that provided by bodies like the Master Locksmith association and the UK Locksmith association which we are registered with.

    8. Is your locksmith service insured?

    Yes. We hold a public liability insurance which is what your locksmith company should have. Our insurance covers any 3rd party damage of up to 2 million GBP.

    9. Can you rekey locks?

    Yes. Rekeying is changing a lock pin or lever combination so that you can use it with a different key than the one you currently have (or don’t have). Our London locksmiths can rekey almost any type of lock. Having said that it’s almost always cheaper to replace a lock than have it rekeyed, so bear this in mind when making a decision about whether to rekey your existing lock.

    10. How can I know your locksmiths are legit?

    All of our locksmiths are being interviewed thoroughly. We check every locksmith for having no criminal past so that you can be sure that only trustworthy tradespeople attend at your London property. If you have any doubts about our locksmith, you can always contact our office and verify his credibility. To further assure your satisfaction check our reviews online.

    London 24 hour locksmiths look forward to provide you with the best locksmith service in London.


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